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Storytelling in Business: A Conversation with Dr. Heidi Schultz

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In this episode of Trust Company Talks, hosts Bill Noble and Burke Koonce are joined by Dr. Heidi Schultz, a clinical professor of management and corporate communication at UNC Kenan-Flagler. The conversation explores the transformative power of storytelling in business, how it complements data and logic, and its role in effective communication and relationship building.

Dr. Schultz shares insights from her extensive experience in teaching communication and storytelling, including the key elements of a good story, the impact of technology on traditional storytelling, and the importance of authenticity and connection in our increasingly digital world. The episode also explores the difference between male and female storytelling techniques, the significance of humor and the unique challenges of public speaking.

Specifically, they discussed:

  • The key elements and framework of an effective story, whether it be in entertainment or business.
  • How our brains store and process stories versus numbers and data.
  • The impact of technology on traditional storytelling, and the importance of authenticity and connection in a digital world.
  • The difference between male and female storytelling techniques and how to craft a story based on the audience.
  • Examples of effective storytellers in the business realm, such as the late Apple Co-Founder Steve Jobs and Indra Nooyi, former chief executive officer of PepsiCo.
  • What we can learn from great comedians, and when it’s appropriate to incorporate humor into your stories.

We hope you enjoy this conversation as much as we did, and as always, if you have any questions, please do not hesitate to contact us.

Trust Company Talks is a production of Trust Company of the South, one of the premier wealth management firms in the Southeast. Trust Company is a privately held firm based in Greensboro, NC, with offices in Charlotte and Raleigh. You can find more episodes of Trust Company Talks on Apple PodcastsSpotify and Google Podcasts. Receive the episodes as soon as they premiere by subscribing today.

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